Frequently Asked Questions
Find answers about our vehicle verification service
About the Service
CarroClave is an online service that lets you check the full history of used vehicles imported from the United States using the VIN. You'll get information on titles, title brands, odometer history, theft records, and more.
A complete report includes title status (clean, salvage, rebuilt, flood), title brands, verified odometer readings, theft records, active safety recalls, and vehicle specs.
We obtain data directly from the official NHTSA database of the U.S. government, auction records, and state title databases.
After completing your purchase, you receive the report instantly via email or WhatsApp, according to your preference. The report will be available in your account for 1 year from the purchase date.
About VIN
A VIN (Vehicle Identification Number) is a unique 17-character code that identifies each vehicle. You can find it on the driver-side dashboard, on the door jamb sticker, on the vehicle title, or on insurance documents.
Currently we only accept VIN numbers for lookups. Central American license plates are not linked to U.S. vehicle history records.
If the VIN returns no results, it may mean the vehicle was not manufactured for the U.S. market or the number entered is incorrect. Verify all 17 characters and try again.
Imported Vehicles
Yes, CarroClave is specifically designed for vehicles imported from the United States. Our reports cover the entire vehicle history while it was registered in the U.S.
Yes, our complete report includes the vehicle's title status, including whether it has a salvage, rebuilt, flood, or junk brand.
Our report shows odometer readings recorded at different times. If there are inconsistencies or reductions in mileage, it's a sign of possible fraud.
A rebuilt title is issued when a vehicle that was declared a total loss has been repaired and passed a state safety inspection. Although repaired, it indicates significant prior damage.
Purchase & Delivery
Yes, you need an account to purchase and access your reports. You can create an account quickly using Google or WhatsApp.
We accept international credit and debit cards. We will be adding more local payment options soon.