Frequently Asked Questions

Find answers about our vehicle verification service

About the Service

What is CarroClave?

CarroClave is an online service that allows you to check the complete history of vehicles imported from the United States using the VIN number. You'll get accident reports, title status, verified mileage, and more.

What information does a vehicle history report include?

A complete report includes accident history, title status (clean, salvage, rebuilt), verified odometer readings, theft records, pending recalls, and ownership history.

Where does CarroClave get its vehicle data?

We obtain data directly from the official NHTSA database of the U.S. government, auction records, and state title databases.

How much does a report cost?

The basic NHTSA lookup is completely free. For the full history including accidents, titles, and verified mileage, we offer reports starting at L 299.

How do I receive my report?

After completing your purchase, you receive the report instantly via email or WhatsApp, according to your preference. The report will be available in your account indefinitely.

About VIN

What is a VIN and where do I find it?

A VIN (Vehicle Identification Number) is a unique 17-character code that identifies each vehicle. You can find it on the driver-side dashboard, on the door jamb sticker, on the vehicle title, or on insurance documents.

Can I check a vehicle using just the license plate?

Currently we only accept VIN numbers for lookups. Honduran license plates are not linked to U.S. vehicle history records.

What happens if the VIN has no results?

If the VIN returns no results, it may mean the vehicle was not manufactured for the U.S. market or the number entered is incorrect. Verify all 17 characters and try again.

Imported Vehicles

Does CarroClave work with vehicles imported from the U.S.?

Yes, CarroClave is specifically designed for vehicles imported from the United States. Our reports cover the entire vehicle history while it was registered in the U.S.

Can I check if a vehicle has a salvage title?

Yes, our complete report includes the vehicle's title status, including whether it has a salvage, rebuilt, flood, or junk brand.

How do I detect odometer fraud on an imported vehicle?

Our report shows odometer readings recorded at different times. If there are inconsistencies or reductions in mileage, it's a sign of possible fraud.

What is a rebuilt title?

A rebuilt title is issued when a vehicle that was declared a total loss has been repaired and passed a state safety inspection. Although repaired, it indicates significant prior damage.

Purchase & Delivery

Do I need to create an account to buy a report?

Yes, you need an account to purchase and access your reports. You can create an account quickly using Google or WhatsApp.

What payment methods do you accept?

We accept international credit and debit cards. We will be adding more local payment options soon.

Can I get a refund if no data is available?

If our report cannot provide meaningful information about the vehicle, we offer a full refund or a credit for another lookup.

Check your vehicle now

Enter your vehicle's VIN to get verified information instantly.